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BUILT TO LAST: McKay’s Furniture Vice President Kerry McKay says treating customers with gratitude and respect has been at the center of the company’s 120-year longevity. / PBN PHOTO/ELIZABETH GRAHAM

McKay’s Furniture offering comfort in a crisis

At one time, five generations of McKays were working at McKay’s Furniture Inc. Kerry McKay, the furniture retailer’s vice president, remembers another instance when five...
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