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CUSTOMER FOCUS: Ronni Kenoian, left, marketing manager for, speaks with Martha Manzi, office manager. Kenoian said the company’s focus regarding travel insurance is to serve the customer, rather than make a profit. / PBN PHOTO/MICHAEL SALERNO

‘Flyer Beware’ report questions value of travel insurance

“Flyer Beware,” an August report researched and published by the office of Sen. Edward J. Markey, D-Mass., calls into question the value of travel...
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